Frequently Asked Questions

We look forward to welcoming you at both sites! If you have any questions about your visit and the services we offer, please contact our Guest Services at visitorservices@riversideartmuseum.org or 951.684.7111

Wheelchair Access

All exhibits are accessible for wheelchairs and stroller. Wheelchairs are available on a first-come, first-serve basis at both sites during operating hours. Wheelchairs can be checked out with our Guest Services staff once you arrive. 

Accessible Restrooms

Wheelchair accessible and all-gender restrooms are available throughout both sites during our operating hours.

Service Animals

Riverside Art Museum welcomes service/support animals, as defined under the Americans with Disabilities Act, on a leash and under the owner’s control,  at both sites. Staff and our security guards may ask the handler to remove the dog from the museum if it is barking, not housebroken or is a threat to other visitors or artworks.

Photography and Video Policy

Photos and videos taken for personal use at Riverside Art Museum and The Cheech Marin Center for Chicano Art & Culture are welcome. Read on for details.

Handheld cameras, video cameras, and camera phones are welcome in all public outdoor spaces as well as in the galleries, subject to the following:

• Photographs and videos are for personal use only and may not be sold.
• Professional photo shoots, including wedding, engagement, and modeling, are not permitted.
• Natural light only; no flash or other supplemental light.
• Selfie sticks are welcome in public outdoor spaces only. To protect the art and for the safety and enjoyment of all visitors, selfie sticks are not allowed inside.
• Tripods, monopods, handheld microphones, lighting, props and other external equipment are not permitted.
• A safe distance must be maintained from all artwork, cases, platforms, and pedestals. Cameras must be kept three feet away from artwork and may never be held over an artwork.

Personal live-streaming is permitted, subject to the same conditions described above. We ask that live broadcasts respect the privacy of other visitors, and that volunteers and staff not be interviewed or otherwise engaged in a way that takes them away from their primary job duties.

Photographs and videos, where permitted, are for personal use only and may not be sold. Any commercial or other unauthorized use of any transmission, picture, film/type, writing, drawing, or other depiction of the Riverside Art Museum or The Cheech Marin Center for Chicano Art & Culture sites or architecture, or its names, marks, or logos, is prohibited without prior specific written approval. Please email Jen Kanter, Director of Communications & Marketing jkanter@riversideartmuseum.org to submit your request for use.

Riverside Art Museum and The Cheech Marin Center for Chicano Art & Culture may photograph, film, or videotape visitors for educational and promotional purposes. By visiting, you consent to the use of your likeness, voice, or video image for these purposes. Signs will be posted on filming days.

Riverside Art Museum and The Cheech Marin Center for Chicano Art & Culture welcomes news media filming and photography in connection with stories about Cheech Marin, our artists and their works and our locations. News media must arrange shoots in advance.

To inquire about using Riverside Art Museum and The Cheech Marin Center for Chicano Art & Culture as a location for film, TV, music, or magazine editorial shoots, contact Jen Kanter at @jkanter@riversideartmuseum.org. Please submit your request in writing with enough lead time to review, arrange logistics and to (if approved) execute an agreement.

Riverside Art Museum and The Cheech Marin Center for Chicano Art & Culture do not permit commercial photo shoots, including third-party advertising for product sales, or professional photo shoots, including wedding, engagement, and modeling.

We are unable to accommodate student films and personal projects, or news or documentary shoots that are not aligned to Riverside Art Museum or The Cheech Marin Center for Chicano Art & Culture’s mission.